Your location is determined by either GPS, Wi-Fi,
or a data plan connection, or a combination thereof.
· For Android 4.4 (KitKat) and newer navigate to
Settings > Location under the “Personal” heading. Then make sure the
location slider is “On”. For the most accurate location select the “Mode” setting
and choose “High accuracy”, this will use GPS, Cellular Networks, and WiFi to give
the best possible location accuracy.
· For earlier version of Android navigate to Settings
> Location Services user the “Personal” heading and make sure “Use GPS
satellites” is checked.
· To enable Location Services in iOS, navigate to Settings
> Privacy > Location Services and make sure that "Location Services" and
“IncidentView” are both turned on. iPads and iPods don’t have built-in GPS, so we recommend
using an external GPS for them.